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P&P - UK: £2.50 EU & US: £5 Worldwide: £10

Mon - Sat 9.00 - 17.00

Testimonials

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This is just a note to say a very big thank you to all staff involved with the processing of my order for extra sublime lustrous merino yarn required to make my garment. I was so pleased to be able to match up having bought the original amount last year. The service was so efficient- order placed Wednesday and goods received Thursday.

-Valarie (March 2014)

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I just receive my order from you and I'm so so so happy. They are all beautiful wools and with a plastic bag that there can come no rain on it. And it is so fast with me in Belgium, what a great service! I'm very happy and want to thank you for the perfect service and thank you so much that no question is too much. Its my first order with you but definitely not my last.

-Carolien (March 2014)

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I send my thanks to your staff member, Maria, for helping me sort out a couple of problems this morning. All done in a friendly and professional manner. Well done.

-Barbara (March 2014)

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Good morning - I just wanted to drop a note to say I came across your website by chance, I was shocked at the great prices of wools you had on offer and quickly placed an order! Then 2 weeks later I placed another order - Both times my order was placed in the afternoon - and both times the wool arrived NEXT DAY! What a brilliant service! - I will definitely buy again.

-Sarah (March 2014)

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I have completed the feedback request for the above workshop but would just like personally to let you know that I found it extremely useful and enjoyable. Bev is a great teacher and was able to pass on her wealth of experience and knowledge very well. In fact, I came away wanting more and would have liked to attend her workshop on Working with Colours on 10th April, but unfortunately will be away on that day. So this is a request to perhaps consider putting it on again later in the year. I would also be interested in a workshop on knitting socks and gloves if that were at all possible to arrange sometime? By the way, the catering was also excellent.

-Sandy (March 2014)

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I have been very pleased with everything I've got from you. Today though, the order for dog coats patterns and yarn arrived and I am thrilled to bits and thought it is about time I said so.It has arrived so quickly and there was so much choice available from your stock.

-Caroline (March 2014)

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Always fantastic, friendly service from Black Sheep. The workshops are fabulous, highly recommend them.

-Michelle (March 2014)

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I am so, so, impressed, ordered yesterday and wool arrived today, also I saved on petrol costs, even taking into consideration postage costs ,compared with driving to nearest wool shop where they sell the same product for £4.25!! Thank you I will definitely shop with the Black sheep again.

-Sarah (March 2014)

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Was very promptly dispatched, minimal packaging (good for the environment!) and detailed information on the purchase. Excellent service all round, very happy with both product and company.

-Katheryne (March 2014)

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Brilliant Service - ordered one evening and received the wool a day later, order was confirmed straight away.

-Lynn (March 2014)

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Excellent service. Goods arrived earlier than expected and were beautifully packed. Happily recommend to my friends.

-Jean (March 2014)

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The company phoned to check that I had not mistakenly ordered an item twice. This shows a wonderful level of care and attention to their customers. Well done.

-Norma (March 2014)

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Delivery is always quick, the quality of the wool is excellent and the price is superb.

-Jemima (March 2014)

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So pleased with the service, as always. Very quick delivery. Very helpful when I phoned. Don't think it could be better.

-Theresa (March 2014)

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Excellent service both on the telephone and online. The member of staff that I spoke to was very knowledgeable and helpful.

-Kath (March 2014)

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The website is easy to browse and order from and the delivery is always very fast. I have invited many others to look too and they have been just as pleased as I have. Will definitely be ordering again from you.

-Anne (March 2014)

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A really speedy and efficient service. I live in France and my order reached me in less than a week. Thank you!

-Patricia (March 2014)

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Pleased to have found the Black Sheep Wools site especially as the wool was a little cheaper than my local shop even with postage.

-Jean (March 2014)

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Black Sheep Wools have a good range of yarns at great prices. Delivery to Europe was quick and very well priced. Thank you.

-Emily (March 2014)

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I was very pleased with the service - the ordering was really easy,I was informed by email when the book had been dispatched and it arrived within two days.

-Lyn (March 2014)

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Very speedy service, I had my order delivered within two days of placing the order. I have always been very happy with Black Sheep and shop there regularly; they have an excellent selection of yarns.

-Martine (March 2014)

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Very fast, reliable service each time I have ordered from Black Sheep. The website is vey us friendly and I love the regular newsletters.

-Sue (March 2014)

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I buy lots of wool and always look at his site first. Lovely wool at excellent prices and very good service. Have never been let down by them.

-Mary (March 2014)

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They dispatch quickly. Offer a wide range of high quality wools at reasonable prices. This is an online company that is not faceless and you feel valued as a customer.

-Lucy (March 2014)

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Have used Black Sheep previously and have always received excellent service. Their prices are incredibly competitive and their yarn range impressive.

-Gail (March 2014)

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You are always reliable have never let me down I use you for most of my Knitting needs I am a knitaholic.

-Joyce (March 2014)

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When contacting Black-sheep wools we always get a good response, they are so helpful and knowledgeable.

-Barbara (March 2014)

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As always first rate products and value for money, fast delivery, great company to deal with. Keep up the good work Black Sheep Wools.

-Eira (March 2014)

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It was a pleasure to order from Black Sheep. I live in the US and was looking for some pattern books not available here. Black Sheep shipped them out promptly and they arrived in great condition. i would most certainly order from Black Sheep again.

-Donna (March 2014)

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I have bought from Black Sheep before at the Stitch and Knit show and always been impressed by their range of products and prices. Their website is easy to navigate and their service was excellent with a very quick delivery time (much quicker than I had anticipated). I will certainly buy from them again.

-Kate (March 2014)

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Staff are unfailingly friendly and helpful. Wonderful range of wools at good prices. I thoroughly enjoyed the workshop, which covered everything I could have asked for. Bev Hodgkinson is an excellent tutor: very knowledgeable and skilled teaching how to get the most out of knitting. She is very patient and kind, and nothing seems too much trouble. Would highly recommend this workshop and I am looking out for another!

-Sandra (March 2014)

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Clear yarn info, easy to order, efficient service & WHAT fantastic value!! Couldn't be better.

-Moyra (March 2014)

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The yarn was received quickly, and packaged well. A great company which offers excellent service and excellent prices

-Anne (March 2014)

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Very pleased with my purchases from Black Sheep Wools , good prices, well packaged, quick delivery, would definitely recommend, and will use them again.

-Brenda (March 2014)

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It's the first time that I have purchased a knitting pattern and wool on the internet - very pleased with how easy it was and it arrived within the week - even though the colour of the wool I wanted was out of stock, at the time. They kept me updated by email.

-Sue (March 2014)

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Fast, efficient service. Large range of goods for sale. Love the chatty newsletters!.

-Linda (March 2014)

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Still best value supplier of yarn I have found. Prompt dispatch, courteous, helpful service.

-Cathy (March 2014)

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This is the first time I have ordered on this site - actually it is the first time i have bought wool online at all - and a lady called Maria in customer services has just totally made my day by being amazing and so, so helpful. I will most be recommending the site and be back for more as soon as this knitting project is finished. Thank you again Maria!

-Julia (February 2014)

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I have just returned from your store stopping on the way for groceries which meant at the end of what was I expect a very long busy day I received excellent customer service from the two young women working in your establishment today. I would like to express my gratitude and thanks both to them and to you on your customer service training

-Pauline (February 2014)

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Usually buy from Black Sheep on line and never disappointed on product or delivery. In the area today (Culcheth for the first time) armed with a list for the Barn visit. What a pleasurable experience. I could have spent hours there if not accompanied by tolerant husband (coffee and his newspaper helped). Even so found what I wanted and more besides but not without the knowledgeable assistance of Stacey and another young lady whose name I didn't get. Moved away from Merseyside years ago but suggested moving back today - I noticed several nice properties for sale nearby. I would never be away! Well done to everyone, absolutely great place with super team. Thank you.

-Avis (February 2014)

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I received my wool this morning and I'm delighted with it. Many thanks to Maria and Heather for their excellent customer service regarding the delay, it was much appreciated.

-Janice (February 2014)

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Thank you for the wonderful service. All Montana wool and patterns have arrived. I will certainly recommend your service to my knitting friends.

-Norma (February 2014)

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This is just a note to say a very big thank you to all staff involved with the processing of my order for extra sublime lustrous merino yarn required to make my garment. I was so pleased to be able to match up having bought the original amount last year. The service was so efficient- order placed Wednesday 4p.m and goods received Thursday.

-Valarie (February 2014)

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Excellent value for money, service and delivery. Safe and secure packaging. Will continue to use Black Sheep Wools

-Yvonne (February 2014)

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The website is easy to use and the company is good at communicating.

-Priscilla (February 2014)

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I have used Blacksheep wools for over 12 months now I enjoy knitting with their wool it is always good quality the patterns are easy to understand and have a good range of things to knit orders are dealt with promptly.

-Lorna (February 2014)

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Prompt delivery. Excellent company to communicate with. Will definitely buy from them again in the future.

-Diane (February 2014)

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Really good company to trade with. Easy to use website, good range of yarn, competitively priced and fast delivery time.

-Joyce (February 2014)

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Great place to buy - good prices on all rages, delivered quickly and staff are lovely to talk to if you have to call them & sort out any problems and queries efficiently & quickly.

-Sandi (February 2014)

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Excellent service - arrived within 3 days of ordering and postage very competitive. Web site easy to navigate. A fabulous choice of wools all extremely reasonably priced.

-Linda (February 2014)

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Website was very easy to use. The communication from Black Sheep was wonderful and quick. The delivery was very quick and the product is excellent. I wouldn't hesitate to buy from this company again and recommend it to my fellow knitters.

-Fiona (February 2014)

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Great selection at hard to beat prices

-Elizabeth (February 2014)

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Excellent service, polite and very helpful staff (Chris) in customer services, lovely wool...totally recommend!

-Bernadette (February 2014)

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Very helpful - good telephone advice and website easy to use. Product arrived promptly.

-Jackie (February 2014)

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I have been ordering with Black Sheep for a long time and every delivery has been correct and very fast (I live in Germany and before in the Netherlands).

-Uwe (February 2014)

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Thank you! Loved your store. Very comfortable, high quality, reliable and budget. Be sure to drop in on you yet. Waiting for sales and discounts :)

-Светлана (February 2014)

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I am very happy with this Black Sheep and the service was excellent. I will be using this company again.

-Susan (February 2014)

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Black Sheep are very professional, I've not been ordering from them for all that long but have found everything to be as I expected and hoped.

-Pat (February 2014)

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Immediate and excellent service. This makes this a company I would have no hesitation in using again!

-Debbie (February 2014)

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I am a new customer but have had such good service in the short time I have dealt with the company that I would recommend this company to all. Every aspect...web site, selection of yarns, price, prompt delivery and very quick responses to queries.

-Cathy (February 2014)

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This is my fave website. I love to browse, and have been pleased with everything I have ever bought.

-Julia (February 2014)

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I have been buying from Black Sheep wools for a long time and always very happy with products and service. For the first time, I contacted them by phone as I had not ordered enough wool. Response was friendly and efficient and extra wool sent out with the matching shade no.

-Heather (February 2014)

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Very good prices. I live in Greece and cannot get wool of the quality and price that Blacksheepwools offer even taking into consideration the postage.

-Julia (February 2014)

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I found the Black Sheep Wools website very pleasant to browse and enjoy receiving their Newsletters with the chat and up-to-date bargains they are offering. Ordering was simple and it was delivered in good time. I certainly intend using this company again in the future.

-Elaine (February 2014)

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The service was outstanding. The goods were delivered speedily, and arrived in good condition well packaged and easy to read return details. The speed, quality, and condition of the patters were excellent in my opinion and I would recommend this company to colleagues, family and friends. Outstanding.

-Jennifer (February 2014)

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I was delighted by the prompt and efficient service from Black Sheep Wools. I will definitely be using them again. Thank you. Quality & value for money excellent. I was delighted that the colour perfectly matched that shown on the website.

-Polly (February 2014)

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I love Black Sheep wools. They deliver prompt and courteous service. I go to them for all my knitting requirements.

-Patricia (February 2014)

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I have purchased from Black Sheep Wool a few times and have been very pleased with the quality of yarn and the excellent service. Even coming across the ocean, the delivery is expedient.

-Lyn (February 2014)

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A very good website which makes ordering easy. Excellent prices and very prompt and efficient service.

-Mary (February 2014)

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Fabulous company to deal with. If you have a question about a pattern they are so willing to help. Wouldn't be without the Black Sheep.

-Sue (February 2014)

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Quick service and excellent range of products. Have been using the web site for over a year and have had complete satisfaction with prices and service.

-Vicky (February 2014)

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The friendliest store and helpful staff. Clear speedy website with good communications and fast delivery. Best store I deal with.

-Elaine(February 2014)

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Sorry but very computer ignorant but just wanted to leave some very positive feedback regarding wonderful value wool I have recently purchased from you and you are so efficient at dispatching it to me. Such good value I have today purchased some more!! My little fingers will be knitting 10 to the dozen over the next few weeks – keeping arthritis at bay. Many thanks for your brilliant wool shop.

-Linda (January 2014)

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I have just placed my first order with you, by phone. I am emailing to say what a lovely kind and helpful lady Chris is. She was so very patient with all my queries and dithering, took time to do calculations of the yarn yardage between brands and explained everything clearly. She is a credit to your company. I now look forward to my parcel of lovely wool.

-Rosie (January 2014)

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Thank you for another successful order. The help I received over the phone was brilliant. Will be using you again. Thank you again.

-Sue (January 2014)

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Just like to say a BIG thank for the prompt delivery of my Aunty's birthday gift vouchers. An even BIGGER thank you for including the message I asked for. Exceptional service! My Aunty raves about your shop and we were hoping to do the professional finishing course together.

-Jane (January 2014)

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I am just writing to say thank you for good service. My second package of Rico Melange Glitz arrived in the post today and I am delighted with it. My local wool shop has been out of stock of the colours that I ordered and were not expecting any more. I had made one jacket in another colour and liked it so much that I wanted to make another. Your price was over £1 per ball cheaper than my local supplier – I will definitely come back to you

-Diane (January 2014)

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I like the website, brilliant. The delivery of wool was amazing don't think anyone could beat it, well done to them. I also liked looking through the wool on sale.

-Pauline (January 2014)

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Excellent value for money, service and delivery. Safe and secure packaging. Will continue to use Black Sheep Wools.

-Yvonne (January 2014)

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Orders are always dealt with extremely efficiently and correctly. Staff have always been very helpful when I have rung them.

-Pamela (January 2014)

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Very fast and efficient service - my order was delivered within 2 days. The order was very thoughtfully packaged to ensure that the pattern was kept flat and the knitting needles were protected. I will definitely use this company again.

-Fiona (January 2014)

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Always excellent service....very helpful and extremely prompt postage and delivery.

-Lesley (January 2014)

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I use this company several times each year. I have never had cause to complain about anything. The staff I have spoken to are always very helpful and my orders arrive promptly.

-Barbara (January 2014)

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I love the selection of wool and patterns, they are always great at delivering quickly and have really low prices.

-Kenna (January 2014)

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I was happy with how quick the items were delivered, how they were packaged and how the knitting pattern was packed with cardboard to prevent creasing. i would have no hesitation is using Black Sheep again or recommending them to friends.

-Wendy (January 2014)

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Excellent website and prompt service with personal touch.

-Hannah (January 2014)

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Fantastic service, always quick & efficient sending orders out and very helpful when contacted by phone / email.

-Diana (January 2014)

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Great company with a huge stock of yarns and accessories. Competitive prices and always a good offer available. Super quick delivery too.

-Dorothy (January 2014)

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Fantastic website and beautiful wools. They kept me informed at every stages of my order.

-Kim (January 2014)

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Best suppliers of wool at a good price on the internet, delivery is fantastic.

-Marjorie (January 2014)

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Excellent service, will definitely use again. Well packaged, super fast delivery and p&p very reasonable. Very happy customer!

-Sharon (January 2014)

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The service is excellent and special offers a bargain. I recommend Black sheep to all my friends who knit.

-Vivian (January 2014)

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Before ordering I called for some advice on some products, the person who answered was very polite, helpful and knowledgeable.

-Elizabeth (January 2014)

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I don’t usually do these surveys but wanted to say that Maria was extremely helpful when I had a glitch with my password and the wool arrived in record time.

-Mary (January 2014)

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They are a lovely company to deal with, brilliant site and excellent online service, delivery is ace.

-Jane (January 2014)

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They delivered promptly. The items were as described and they came quickly. I know from that past if there is a problem they are always super friendly and willing to help.

-Felicity (January 2014)

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I like Black Sheep Wools because they carry a very comprehensive range of yarns and accessories, for me they offer everything I could want at really reasonable prices, the website is easy to navigate, even on my phone and I've never had to wait more than 5 working days for any delivery.

-Samantha (January 2014)

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Great quality service always keeps you up to date on deliveries always use Black Sheep for my wool.

-Christine (January 2014)

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I've purchased knitting yarn from Black Sheep Wools on several occasions, excellent service speedy delivery quality yarns that's why I keep returning to them. Great company!

-Sandra (January 2014)

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Fantastic service, delivered much faster than expected. Brand new product. Will definitely order again!

-Sarah (January 2014)

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Fantastic service; I was hugely impressed with the friendliness, efficiency and helpfulness - now I shall always buy my knitting needs from Black Sheep Wools. The pattern and wool arrived the day after I ordered them. Thank you for a wonderful service.

-Elizabeth (December 2013)

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I just thought that I would let you know that I have received my first order from you - only a pattern, but it was delivered quickly and packaged very nicely. The pattern is great and I am very impressed - will definitely be doing more shopping - thank you.

-Alison (December 2013)

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I just wanted to send a quick thank you to Maria. Yesterday she was really helpful with sorting out my order (100070290) and getting me a different shade to the one I wanted (which was out of stock) AND getting it here today. I really do appreciate the time and trouble that has been taken to get my items here so quickly. I am frequent shopper at Black Sheep and I always find your customer service outstanding.

-Lucy (December 2013)

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it's always a pleasure to order from Black Sheep Wools -I highly appreciate your great customer service!

-Helene (December 2013)

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Very fast overseas shipping, arrived before I thought it would, excellent as during the Christmas period

-Melissa (December 2013)

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Thank you for your very quick response, I do appreciate the excellent customer service I always receive from Black Sheep Wools.

-Nicky (December 2013)

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I just wanted to say a huge thank you for my order, which got to me on Friday. I was really impressed with the customer service from Black Sheep Wools to keep me in the loop about the delay, and then to process the order so quickly. The wool is also beautiful, and I'm excited to start knitting this hat over my Christmas break. Anyway, thank you again, and I'll definitely be back when it's time to start the next knitting project.

-Mairi (December 2013)

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Thanks for the speedy delivery of my wool, and special thanks to Maria, who sorted out my quandary after my computer crashed mid order! Thanks again.

-Sandra (December 2013)

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Thank you! You guys did a sterling job my pattern and wool arrived at my door only 24 hours after I had called and placed my order.

-Jacqueline (December 2013)

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I just want to say thank you for your excellent customer service with the prompt delivery of my order. I've no doubt I shall be back again for my future sewing and knitting projects.

-Margaret (December 2013)

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A good clear website, good choice and prices and easy ordering system

-Sylvia (December 2013)

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Superb customer service and very quick delivery given that it's near Christmas – thanks!

-Beth (December 2013)

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Very pleased with my order and delivered in good time. Would definitely order with Black Sheep again.

-Lynn (December 2013)

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You couldn't wish for a better variety of stock or a more efficient service. Really superb quality for money.

-Jackie (December 2013)

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Easy to use web site, good communication and quick delivery.

-Jay (December 2013)

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I have only ordered twice from Black Sheep Wools and both time I have found the service superb. Fast delivery, even though I am living in Spain. Well packed. Good choice of wools. Would highly recommend.

-Patricia (December 2013)

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The fastest service I have met for wool yet super staff must be right on the Ball, of wool that is! Would recommend to everyone!

-Joan (December 2013)

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Amazing range of yarns, website so easy to use, prices extremely competitive and speedy deliveries. Am a loyal and regular customer.

-Maggie (December 2013)

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Continues to be 1st class web site, excellent from ordering to receiving, absolutely no hassle

-Patricia (December 2013)

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Extremely helpful support over the phone, speedy delivery, well packaged and excellent products. Will definitely use the company again. Thank you.

-Suzanne (December 2013)

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Delivery, as always, very quick. Best value online or anywhere.

-Shelley (December 2013)

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Excellent range and good value for money. Service is first class, delivery very quick.

-Julia (December 2013)

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Fast postage, always correct item, good communications about dispatch.

-Wendy (December 2013)

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Easy to navigate site and very quick delivery. One of the best sites for good deals on yarn, & as someone who sells their designs, keeping the costs down is very important.

-Laura (December 2013)

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The customer service line was excellent, I left my contact number and a very pleasant lady called me back to help me.

-Sarah (December 2013)

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Had problems placing my order and the customer service I received was first class. Once I ordered correctly I received my goods in 2 days. Best online retailer I have dealt with and staff are so friendly.

-Elaine (December 2013)

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Very good website, well documented and such a fast service! This was my first order, but not the last, I'm sure. I tend to buy yarn to increase my stock rather than use it straight away ;)

-Erika (December 2013)

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Very helpful, friendly voice over the telephone Great to be able to telephone the order and pay over the phone. I like to talk to a person that knows their products. I received an e-mail to inform me parcel was on the way. Prompt service and parcel well wrapped Will definitely place another order.

-Angharad (December 2013)

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I love dealing with this company. A real family affair - what a breath of fresh air in today's commercial world.

-Julie (December 2013)

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Excellent service. Ordering was easy and delivery on time. I will definitely use this site again.

-Stella (December 2013)

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First class service. Quick and efficient. Would definitely recommend and use again.

-Janet (December 2013)

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The service was excellent with a phone call to check my order as the dye lot I'd asked for wasn't available - many companies wouldn't have bothered but it was a very nice personal touch and my order arrived the next day!

-Penny (December 2013)

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I just thought that I would let you know that I have received my first order from you - only a pattern, but it was delivered quickly and packaged very nicely. The pattern is great and I am very impressed - will definitely be doing more shopping - thank you.

-Alison (November 2013)

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All I can say is the Black sheep Cp. are the best All the help we needed at Ally Pally, even though there were so many of us pulling out packs of wool. The order I made when I came home couldn't have come any faster. Very helpful on the telephone too. I can’t fault them.

-Maireen (November 2013)

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I work in the customer service industry and appreciate the importance of giving good service and I must say yours is outstanding. Absolutely fabulous In these days of sloppy service and couldn't care less attitude it is so heartening to find a company that delivers such outstanding service. Well done you!

-Sue (November 2013)

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Staff are really helpful and make you feel like you can ask them anything. The whole experience is very welcoming. The store has a great selection of yarns, at a range of prices. I've also tried the drop in session on Sunday and it's great, friendly with interesting people. The cafe is also fab, a good range of cakes and friendly, fun, cheerful staff. Can't rate this shop highly enough. One staff member knows me already and always asks how I am!!!!

-Louise (November 2013)

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An excellent friendly fast service, lots of products to choose from at really good prices.

-Sharon (November 2013)

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Good online company. Friendly and helpful on the telephone. Quick and efficient service

-Irene(November 2013)

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Excellent service, everything I wanted was in stock and I received my goods within 2 days of ordering them. Well done!

-Clare (November 2013)

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Order arrived promptly and well packaged as usual from Black Sheep. Have found their service and information to be excellent so far.

-Glynis (November 2013)

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Service is First Class. Clear and easy to use website.

-Barrie(November 2013)

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Good website and product information, also very quick delivery which is much appreciated.

-Patricia (November 2013)

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Delivery is always really fast and if there is a problem someone will always ring me. Couldn't ask for more.

-Diane (November 2013)

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Excellent service as always. The website always has just what I need, it arrives promptly and the charge for posting to Spain is good which cannot be said for a lot of companies.

-Barbara (November 2013)

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Very prompt and trouble free service, as always. Delighted with my purchase and I shall definitely use Black Sheep in the future.

-Jacqueline (November 2013)

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Black Sheep website is great for choosing colours and your service is always so fast! Thanks.

-Rachael (November 2013)

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Always prompt, helpful and love the newsletter. I have only good things to say about them

-Sarah (November 2013)

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Orders are always promptly delivered without any delay. Query's dealt with in a most efficient manner, and the staff are always most friendly and helpful.

-Barbara (November 2013)

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Easy to negotiate website and first class service!

-John (November 2013)

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Excellent service. Staff are very helpful and friendly.

-Chrissy (November 2013)

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Your helpful service when I made a mistake in my order was excellent, well done telephone staff.

-Susan (November 2013)

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Excellent service amazingly quick delivery could not be more pleased.

-Sue (November 2013)

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Well-designed website makes it easy to find required products. Fast, delivery with very-well packed contents.

-Helena (November 2013)

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I have found Blacksheep wools efficient with their delivery service, well informed emails updating the progress of my order & the website easy to use which is essential for someone who doesn't like computers.

-Michaela (November 2013)

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Black Sheep Wools provide an excellent service, and the wool bargains are second to none.

-Anne (November 2013)

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Black sheep always deliver, quality goods at excellent prices and super fast service, highly recommend this company to any knitter.

-Jacki (November 2013)

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Great service! Good choice of wool, reasonably priced and prompt delivery service. In fact, the only time I had to wait was when waiting for a re-stock whereupon I was telephoned and informed of a wait and asked if that was ok. And the wool still turned up earlier than expected!

-Deb (November 2013)

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I ordered some wool on a Friday afternoon and it arrived on Saturday. What more could you ask for! Fantastic!

-Clare (November 2013)

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Easy to navigate website, fast delivery & well packaged. Good prices, too! Well recommended by many friends.

-Donna (November 2013)

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Very efficient and speedy service . Telephone enquirers were very helpful. Would highly recommend.

-Janet (November 2013)

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Very prompt delivery. Have used another on line supplier and delivery was over a week which was disappointing. Have recommended you to friends and family and will use you in future. Thanks.

-Judy (November 2013)

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Love this company will use it regularly, the service is first rate and everything is as described.

-Irene (November 2013)

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They noticed that I'd made a mistake in ordering, contacted me the next day to check and correct, then patterns arrived, well protected within 48 hours.

-Carol (November 2013)

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I Live in France. The service was better than purchasing within France. This was my first purchase. I shall definitely use Black Sheep Wools again.

-Christine (November 2013)

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Easy to use web site and simple to order what you want. I would highly recommend your company to anyone.

-Aileen (November 2013)

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Black Sheep offer the best customer service i have ever experienced from any web site! Polite staff, quick deliveries and a massive selection for wool mad people! I love it!.

-Debbie (November 2013)

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The speed at which the wool arrived was incredible especially as I live in the Channel Islands. I ordered the wool one morning and it arrived in the post the next. Brilliant.

-Helen (November 2013)

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First class advice on the telephone about the products I was considering. Helpful and friendly staff. Very prompt delivery too.

-Jan (November 2013)

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Very quick service. Good website. I have also had reason to phone Black Sheep Wools in the past and find them very friendly and helpful.

-Catherine (November 2013)

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The service you receive from Black Sheep is excellent. Delivery is fast, ordering over their website is easy and the staff are always more than willing to go the extra mile. I always look forward to shopping with them and enjoy reading their newsletters.

-Christine (November 2013)

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A very good service once again. You can always rely on their delivery service, second to none.

-Hazel (November 2013)

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I have used Black Sheep Wools previously. I have always found their telephone staff confident, courteous and most of all very pleasant. They deliver the goods as they promise and have never let me down. Plus as a bonus and so important, their prices are reasonable.

-Theresa (November 2013)

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Service from Black Sheep Wools has always been fantastic. The yarn is good quality, there is a great selection and it always comes as promised. The prices are very competitive too and I don't have to travel miles to buy (we live a long way from a good wool shop)

-Gillian (November 2013)

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I loved shopping at Black Sheep. The choice of yarns is excellent and I received what I bought quickly. I was told about free shipping by a friend of mine, this was my reason to go to the site, but I am definitely going to be back.

-Anastasiya (November 2013)

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The website is nicely designed, straight forward and easy to use. The reasonable shipping costs are what keep me coming back, even though I live on the continent..

-Hannah (November 2013)

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Black Sheep Wools is a delight to deal with! They always get the order right; they somehow are able to get packages delivered to the U.S. much faster than the U.S. companies I used to use (WEBs, Herrschners, Flying Fingers), and the quality of their merchandise is second to none. I use their free patterns as well.

-Jennifer (November 2013)

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I find your company excellent and on the few occasions I have phoned your customer services, I have found all of you, who ever I speak to, to be most pleasant, helpful and gave me the impression they had time to help with my query. I live in Surrey and only wish you were on my door step. Thank you, keep up the good work.

-Elizabeth (November 2013)

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Huge range of yarns and so easy to find exactly what is needed or to browse for what would be nice to have. Extremely competitive prices and fast deliveries make Black Sheep one of the best.

-Maggie (November 2013)

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I think Black Sheep Wools is an excellent shop with a more than excellent on-line service. I have been a customer for more than 2 years and cannot fault you in your service and prices. I use no other for my wool requirements.

-Sarah (November 2013)

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